Refund Policy

1. Free Digital Resources

The Women Founders wellbeing survey and the complimentary Founder Wellbeing Mapping Session are provided at no cost. No payment is collected, and therefore no refund applies to these resources.

2. Paid Digital Products

Due to the immediate delivery nature of digital products — including online courses, workbooks, and premium guides — all sales are final once access has been granted. We do not offer refunds on digital downloads once they have been delivered or accessed.

If you experience a technical issue that prevents you from accessing a digital product you purchased, please contact us within 7 days of purchase and we will resolve the issue or provide access through an alternative means.

3. Coaching Services

Coaching session packages may be refunded in part if a written request is received before any sessions have commenced. Once any session in a package has taken place, refunds are not available for the remaining sessions.

Rescheduling is available with a minimum of 24 hours notice before the scheduled session. Sessions cancelled with less than 24 hours notice are forfeited.

4. Exceptional Circumstances

We review each refund request individually. If you experienced extenuating circumstances that prevented you from using a purchased product or service, please reach out. We are committed to working with you toward a fair resolution.

5. How to Request a Refund

Email Gather@gentleforceinst.com with:

• Your full name and email used at purchase
• The product or service in question
• The date of purchase
• The reason for your request

We aim to respond to all refund requests within 3 business days.